📋 Terms & Conditions
Transparent information for a seamless VIP private experience
✅ Booking & Payment
- Bookings can be made online, by phone, or via WhatsApp.
- A deposit may be required depending on the VIP service or custom tour.
- Prices are listed in Tunisian dinars or euros, depending on your preference.
🚘 Transport Services
- Transfers are private and carried out by professional drivers trained in tourism transport.
- Schedules and routes are followed according to your itinerary.
- Our spacious vehicles for up to 8 passengers are recent, air-conditioned, with onboard Wi-Fi and baby seat available on request.
🛑 Cancellation & Changes
- Free cancellation up to 24 hours before the service (excluding custom tours).
- Late cancellation: fees may apply depending on conditions.
- Changes can be made free of charge, subject to availability.
🔐 Privacy & Security
- Your personal data is protected and never shared.
- Payments are secured according to international standards.
- The VIP service is covered by tourism transport insurance.
📞 Contact & Support
- Customer support available 7 days a week for any request or issue.
- Contact via WhatsApp, online form, email, or direct phone call.
🌍 Comfort & Respect Onboard
- We guarantee a VIP service tailored to your profile (family, couple, senior, group).
- Multilingual drivers trained in hospitality, discretion, and personalized service.
- Baby seat, air conditioning, and onboard Wi-Fi available as needed.
