Help Center
Helpful answers about our VIP private service for a smooth trip in Tunisia
📌 Frequently Asked Questions (FAQ)
- How do I book a VIP private service? — Via our online form, phone call, or WhatsApp. Fast confirmation.
- What types of services do you offer? — Private transfers, tailor-made excursions in vehicles for up to 8 passengers, tourism circuits with air conditioning and onboard Wi-Fi.
- What payment methods are accepted? — Cash, bank transfer, PayPal, or secure mobile solution.
- Do you provide child seats? — Yes, baby seat or booster available on request when booking.
🛠 Technical Assistance
- Issue with the booking form? Try a different browser or contact us via WhatsApp.
- Not receiving our emails? Check your spam folder or add our address to your contacts for uninterrupted updates.
📞 Fast Contact
- Direct WhatsApp: 216 22 60 96 48
- Online form: Write to us
- Support available 7 days a week for any VIP service request, family setup, or group of up to 8 passengers.
🌐 Useful Information
- Languages spoken: 🇫🇷 🇬🇧 🇩🇪 🇮🇹 🇹🇳 — our drivers are multilingual and trained in premium hospitality.
- Transfers available throughout the country, including remote areas with air-conditioned vehicle and Wi-Fi.
- Flexible cancellation options, free up to 24 hours before the VIP service.